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Delivery/Shipping – Free Delivery on Orders Over 185 AED*

We provide free delivery on orders over 185 AED with Standard Delivery – Global Air, and on orders over 330 AED with Global Air (Climate Controlled). Some courier product exclusions may apply.

* Standard Delivery – Global Air: 20 AED delivery fee for orders below 185 AED.

* Standard Delivery – Global Air (Climate Controlled): 30 AED delivery fee for orders below 330 AED.

VAT & Customs Information

For information about customs, import duties, etc., visit: UAE Federal Customs Authority

Timing

We try to deliver your order as quickly as possible. All iHerb products are sourced from manufacturers or authorized distributors. Orders are shipped by air freight from our temperature controlled, GMP/IOSS certified warehouses in the U.S. or Saudi Arabia.

Estimated delivery times are shown at checkout. However, some orders may experience longer transit times due to air freight delays, customs clearance holds, or other unforeseen complications outside of iHerb's control.

Courier Information

• Global Air with Tracking: All duties, taxes, and import fees are pre-collected at checkout to expedite customs clearance; no additional payments are required upon delivery.
• Please note: When Global Air with Tracking is selected, iHerb automatically chooses the best shipping carrier in your region. For shipping-related questions, please contact your carrier directly using the information below:
• SMSA Express:
• Phone: +971 600527225
• Email: [email protected]
• Website: https://www.smsaexpress.com/en/gb
• Elite:
• Phone:+971 42205007
• Email: [email protected]
• Website: https://track.elite-co.com/
• ARAMEX:
• Phone: +971 (600) 544000 
• Email: [email protected]
• Website: https://www.aramex.com/ar/en/home
• Global Air (Climate Controlled): All duties, taxes, and import fees are pre-collected at checkout to expedite customs clearance; no further customer payments are required upon delivery. 
• Please note: When Global Air (Climate Controlled) is selected, iHerb automatically chooses the best shipping carrier in your region. For shipping-related questions, please contact your carrier directly using the information below:
• Transcorp:
• Phone: 800- CHILL
• Email: [email protected]
• Website: https://transcorp-intl.com/
• SMSA Express:
• Phone: +971 600527225
• Email: [email protected]
• Website: https://www.smsaexpress.com/en/gb

Contact Us

Click here to get connected with iHerb's customer service.